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Privacy Policy

Published on July 24th, 2024.

Welcome to Surfy, your open search engine for quick and reliable answers. This Privacy Policy explains how we handle non-personal data to keep your experience smooth, transparent, and private.

Highlights

No Tracking
Surfy doesn’t use cookies, beacons, or pixels. We only monitor general activity, like page views and visit duration, to improve our service.
No Third-Party Sharing
Your data is not shared with third parties. We collect minimal data, such as preferences and activity stats, to enhance your experience.
Your Rights
You control your data in local storage; access, modify, or delete it anytime. We may retain some anonymised statistics to improve the service.
Security and Compliance
Data is securely stored in line with UK data protection laws to ensure your information’s safety.
Need Help?
For any privacy questions, please contact us using the form below.

What We Collect and How We Use It

  • Local Storage
    We use local storage to improve your experience, including storing a unique Visitor ID for accurate response delivery. This ID is essential for managing interactions on our platform but does not track your personal information or browsing.
  • Visitor ID
    Each user has a unique Visitor ID to ensure responses reach you accurately and quickly.
  • Purpose of Data Use
    We use data like language settings and search data solely to enhance your experience without compromising your privacy.

No Tracking Technologies

Strict Privacy. We do not use tracking technologies like cookies, beacons, or pixels. Instead, we use anonymous activity metrics like page views and visit duration to refine and improve Surfy.

Data Management and Security

Data stored in local storage on your device is mainly governed by your device’s security settings. We encourage keeping your device secure and up-to-date, as local storage data is stored directly on your device.

Data Retention

  • On Your Device
    We store settings like language preferences and Visitor ID directly on your device, giving you full control over this data.
  • On Our Servers
    Some preferences and activity logs are kept on our servers to ensure a consistent experience each time you use Surfy. We retain data only as long as necessary to provide our services or until you choose to delete it.
  • Security Practices
    We take measures to protect stored data from loss or unauthorised access, meeting legal standards to keep your information secure.

Your Rights

You have full control over data stored in local storage on your device. This includes:

  • Access & Review
    View your stored settings and preferences at any time.
  • Modify & Delete
    You can modify or delete data in local storage through your browser or device settings.

We encourage you to review your local storage regularly to ensure that it only contains data you feel comfortable with and is up-to-date with your current preferences.

Regulatory Compliance and Contact Information

Surfy complies with UK data protection laws, registered with the Information Commissioner's Office (ICO). Our commitment is to safeguard your data according to established privacy standards.

For any questions or help with data management, please contact us using the form below. We’re here to make sure your experience with Surfy is both secure and comfortable.

International Data Transfer

Surfy’s operations are UK-based, but the global nature of the internet means data may be processed in countries outside your residence. We ensure that adequate safeguards protect your data in compliance with data protection regulations.

Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect new practices, technology, or legal requirements. We encourage you to review this policy regularly to stay informed on how we’re protecting your data.

For any major changes, we’ll notify you through a prominent notice on our platform to keep you updated on the information we collect and how it’s used.