Privacy Policy for Registered Users

Welcome to Surfy! We're committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy for Registered Users outlines how we collect, use, and protect the data you provide when using our services. It complements our general Privacy Policy, providing detailed information specifically for our registered users.

This policy is designed to help you understand your privacy rights and how your information contributes to a better, more personalized search experience. We encourage you to read both this document and our general Privacy Policy thoroughly to fully understand our practices regarding your personal data.

At Surfy, we respect your privacy. Our service does not use cookies, and we do not deploy tracking technologies to monitor your personal activities. However, to enhance functionality and improve our services, we do analyze non-personal usage data, such as page views and query types.

We may share your information with third-party service providers who perform essential services on our behalf, including hosting, data analysis, and technical support. These providers are strictly bound by confidentiality agreements to ensure that your information is handled securely and is not used for any purposes other than those explicitly agreed upon.

Additionally, we may disclose your information if required by law or if we believe in good faith that such action is necessary to protect our rights, ensure your safety or the safety of others, investigate fraud, or respond to a government request.

We collect information essential to providing and enhancing our services. Here's how we handle your data:

• Personal Identification Information
  This includes your email address, which is essential for account registration, secure login, and communication purposes.
• Settings and Preferences
  To improve your experience, we use local storage on your device to save your preferences, such as language selection and theme mode. We also store your Visitor ID to manage sessions and ensure continuous connectivity, crucial for real-time interactions via web sockets.
• Technical Information
  We collect technical data from your device, including your IP address and device type. This information is vital for maintaining security, troubleshooting, and ensuring optimal performance of our services.
• Search History
  The words and phrases you search for are stored in your personalized search history, allowing you to revisit previous queries and build a tailored resource.

This approach ensures all information collected is used to enhance your overall experience, maintain the security of our platform, and provide the functionalities you need to interact effectively with our services.

Data security is a top priority for us. We regularly review and update our security practices to address new challenges and ensure your information remains protected against unauthorized access and breaches.

• Secure Storage
  All personal information, including your email and search history, is securely stored on our servers. We use industry-standard encryption methods to protect data both in transit and at rest.
• Data Handling Compliance
  We comply with relevant data protection regulations, including GDPR for users in the EU. Our registration with the Information Commissioner's Office (ICO) underscores our commitment to data security.
• Limited Access
  Only authorized Surfy personnel have access to your personal information, and only for legitimate business purposes such as support and service improvement.

You have certain rights regarding the personal information we hold about you. These rights are designed to give you control over your personal data while using Surfy.

• Access and Review
  You can view and check the details of your stored searches at any time.
• Update or Correct Information
  If your information changes or if our records are incorrect, you can update your details through your account settings.
• Delete Your Information
  You can delete specific searches or remove your account entirely at any time. When you delete your account, we anonymize your data, making it impossible to link back to you.
• Data Portability
  You have the right to request a copy of your data in a machine-readable format, should you wish to transfer it to another service.

We only keep your personal information for as long as necessary to provide our services.

• Retention
  Your information, such as email and search history, is retained while your account is active to ensure you can fully utilize our services.
• Deletion
  If you choose to delete your account, we remove your personal details and anonymize any remaining data. This ensures it cannot be traced back to you but allows us to improve our services using aggregate data. Deleted searches are removed immediately and permanently.
• New Account
  If you decide to register again after deleting your account, it will be treated as a new entity with no access to previously deleted data.

Since Surfy operates globally, your personal information may be stored and processed in any country where we have facilities or service providers. We take all necessary measures to ensure that data transfers across borders comply with applicable data protection laws.

• Safeguards
  We use standard contractual clauses approved by regulatory authorities and, where necessary, additional safeguards to protect your data when it is transferred outside the UK.
• Compliance
  We ensure all data handling and transfers meet the strict standards set by UK data protection laws and, where applicable, the GDPR.

By using our service, you acknowledge and agree to the potential transfer of your information outside your country of residence to any of the countries where we operate, under the assurance that your data will be protected with the highest standards of privacy and security.

We may update this Privacy Policy for Registered Users from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

• Notification
  Any significant changes to this policy will be communicated through our website or via email, depending on the nature of the changes.
• Effective Date
  Changes will take effect immediately upon posting on our website unless specified otherwise at the time of the update.

By continuing to use Surfy after these changes are posted, you agree to the revised policy.

If you have any questions, concerns, or comments about this Privacy Policy or how we handle your personal information, please reach out to us through the contact form below. We value your feedback and are here to address your inquiries promptly.